Warranty & Returns


Your happiness is our happiness. 


3D Printlife Satisfaction Guarantee


If you are not satisfied with your 3D Printlife filament for any reason, please contact us immediately.  We promise to resolve your problem quickly and satisfactorily, or credit your account.


Unopened filament may be returned within 30 days for a full refund. 

Be advised some 3d printer manufacturers do charge restocking fees for hardware returns. Please inquire prior to purchase.

Shipping

We offer free shipping on all filament orders over $30. Orders under $30 are shipped via UPS Ground at a flat rate of $5.99 per ORDER. Our filaments ship same day (Monday - Friday) for deliveries within the United States. 


If you absolutely, positively, without question, MUST have what you want either UPS 2nd Day Air or UPS Next Day Air then standard UPS rates apply.


Shipping rates for 3d printers vary by make, model, and manufacturer, but most printers include free shipping.  Please ask us for a freight quote for detailed rates.



Warranty


For a period of 1 year from the purchase of any premium filament from 3D Printlife, we warrant that under normal use and service conditions, our filaments will not cause damage, abnormal wear, or deterioration to the 3d printer in which the product is used.  In the event that your hardware manufacturer fails to cover any replacement parts or repairs stemming from issues caused by 3D Printlife filaments, we will replace or refund the cost of the faulty item and repair, or reimburse you for charges necessary to repair your equipment.


Returns


If you are not satisfied with your purchase, please just give us a call at 800-2013-BIZ (800-201-3249) or drop us a note at info@3dprintlife.com for return instructions. 


Our products are of the highest quality and are manufactured at factories under ISO 9000, 9002, 14001 and STMC Specification Guidelines for Certified Facilities.